FAQ SHIPPING & RETURNS

HOW LONG DOES IT TAKE TO PROCESS AN ORDER?

Please allow 1-2 days for your order to be processed for shipping.  We make every effort to fulfil orders as quickly as possible. 

WHAT ABOUT SHIPPING?

We use Australia Post. Shipping times depends on your location. You should receive your parcel within 7 days from the day it is posted. A tracking number will be sent to you.

IN-STORE PICKUP

You can skip the shipping fees with free local pickup at the salon located at 53 Watson Street, Bundaberg.

RETURN POLICY

We only accept returns for faulty items.

Returned items must have tags still on and be returned in original product packaging.

Returned items must have no visible signs of wear or use.